ePA Services

Information regarding electronic prior authorization services for Kentucky Medicaid prescribers.

ePA Services

Automated prior authorization (PA) services allow prescribers to securely initiate PAs in the patient’s electronic medical record (EMR/EHR) or through vendor connectivity portals. These solutions integrate seamlessly into the prescriber workflow, reducing the need for paper/fax or telephonic solutions. Electronic Prior Authorization (ePA) simplifies PA initiation, increases first-time approval of prior authorizations, and improves patient access to needed medications.

How to submit an ePA request

Conveniently submit requests at the point of care through the patient’s electronic health record. If the EMR/EHR does not support ePA, you can use one of these vendor portals:

CoverMyMeds ePA portal

Surescripts Prior Authorization Portal


For vendor questions and support, please call:

CoverMyMeds: (866) 452-5017
Surescripts: (866) 797-3239
CenterX: (855) 236-8379