February 11, 2022
**Alert - Delay in Payment Delivery for 1/28/2022 - 2/3/2022 Claim Cycle**
It was just brought to our attention that an issue was encountered with this week’s payment delivery (EFT and Paper Checks) and will delay transmission of some payments until Monday February 14th. Affected EFT deposits sent on Monday would be visible in accounts on Tuesday and affected paper checks will be processed and mailed on Monday as well.
January 28, 2022
Kentucky Medicaid Physician Protocol for COVID-19 Testing
The Kentucky Department for Medicaid Services has published a statewide physician protocol for point-of-care COVID-19 testing. This protocol is intended for pharmacists that do not have a medical provider-issued protocol. You can view the document in the "Resources - Documents" section, and here:
Physician protocol for COVID-19 testing
June 15, 2021
Kentucky Medicaid MCO Covered OTC List
The Kentucky Medicaid Single MCO PBM Program has implemented a single, combined Covered OTC List that will apply for all MCOs. You can find that list here:
May 19, 2021
Kentucky Medicaid MCO Single PBM Program Goes Live 7/1/2021
EFFECTIVE 7/1/2021: BIN 023880; PCN KYPROD1; GROUP KYM01
Beginning 7/1/2021 Technical Call Center lines are open at (800) 210-7628 to answer your claim-related and other questions.
Also beginning 7/1/2021 the Clinical Call Center lines are open at (844) 336-2676 for PA requests and inquiries.