main content

  • MEMBER

Managed Care Contact Information

Anthem Blue Cross and Blue Shield Medicaid

(855) 661-2028
Visit Website

Passport Health Plan by Molina Healthcare

(800) 578-0775
Visit Website

Aetna Better Health® of Kentucky

(855) 300-5528
Visit Website

Humana Healthy Horizons in Kentucky

(800) 444-9137
Visit Website

MedImpact Help Lines

Member Call Center
(800) 210-7628 
(24 hours per day / 7 days per week)
 
Prior Authorizations
(844) 336-2676 
(8:00 AM - 7:00 PM EST / 7 days per week)
 

Kentucky Department for Medicaid Services

Cabinet for Health and Family Services Pharmacy Policy Branch
Visit Website
Member Services
1-800-635-2570
(M-F, 8:00 AM – 5:00 PM ET)

Medicaid Fee-for-Service (FFS) Support (Magellan)

Pharmacy Support Center
1-800-432-7005
(24 hours per day / 7 days per week)
 
Clinical Support Center
1-800-477-3071
(24 hours per day / 7 days per week)

DME (Durable Medical Equipment) Questions

DME Prior Authorization
(800) 292-2392 (select option #7)
DME Claim Payment
(800) 807-1232

Please note that these lines are not operated by MedImpact.

Medicare Part D Support

For Members
(800) MEDICARE / 800-633-4227
(24hrs/day, 7 days/week)
For Pharmacy Professionals and Providers
(866) 835-7595
(M-F, 8am to 8pm)
Official U.S. Government Site for People with Medicare
Visit Website
  • PROVIDER

Managed Care Contact Information

Anthem Blue Cross and Blue Shield Medicaid

(855) 661-2028
Visit Website

Passport Health Plan by Molina Healthcare

(800) 578-0775
Visit Website

Aetna Better Health® of Kentucky

(855) 300-5528
Visit Website

Humana Healthy Horizons in Kentucky

(800) 444-9137
Visit Website

Pharmacists and Physicians

Technical Call Center
(800) 210-7628 
(24 hours per day / 7 days per week)
Prior Authorizations
(844) 336-2676 
(8:00 AM - 7:00 PM EST / 7 days per week)
 
Prior Authorization Fax Line
(858) 357-2612
 
Pharmacy Paper Claims Fax Line
(858) 549-1569

Kentucky Department for Medicaid Services

Cabinet for Health and Family Services Pharmacy Policy Branch
Visit Website
Member Services
1-800-635-2570
(M-F, 8:00 AM – 5:00 PM ET)

 

Medicaid Fee-for-Service (FFS) Support (Magellan)

Pharmacy Support Center
1-800-432-7005
(24 hours per day / 7 days per week)
 
Clinical Support Center
1-800-477-3071
(24 hours per day / 7 days per week)

Diabetic Supply Questions

Technical Call Center
(800) 210-7628 
(24 hours per day / 7 days per week)
 
Prior Authorizations
(844) 336-2676 
(8:00 AM - 7:00 PM EST / 7 days per week)
 
Prior Authorization Fax Line
(858) 357-2612

Provider Financial Inquiries

Pharmacy Payment Inquiries
Pharmacyoperationssups@medimpact.com

DME (Durable Medical Equipment) Questions

DME Prior Authorization
(800) 292-2392 (select option #7)
DME Claim Payment
(800) 807-1232

Please note that these lines are not operated by MedImpact.

Provider Enrollment

Provider Services
(877) 838-5085
(M-F, 10:00 AM – 4:30 PM ET)

Member Services

Member Services
1-800-635-2570
(M-F, 8:00 AM – 5:00 PM ET)

Medicare Part D Support

For Members
(800) MEDICARE / 800-633-4227
(24hrs/day, 7 days/week)
For Pharmacy Professionals and Providers
(866) 835-7595
(M-F, 8am to 8pm)
Official U.S. Government Site for People with Medicare
Visit Website
  • CLIENT

Managed Care Contact Information

Anthem Blue Cross and Blue Shield Medicaid

(855) 661-2028
Visit Website

Passport Health Plan by Molina Healthcare

(800) 578-0775
Visit Website

Aetna Better Health® of Kentucky

(855) 300-5528
Visit Website

Humana Healthy Horizons in Kentucky

(800) 444-9137
Visit Website

Pharmacists and Physicians

Technical Call Center
(800) 210-7628 
(24 hours per day / 7 days per week)
Prior Authorizations
(844) 336-2676 
(8:00 AM - 7:00 PM EST / 7 days per week)
 
Prior Authorization Fax Line
(858) 357-2612
 
Pharmacy Paper Claims Fax Line
(858) 549-1569

Kentucky Department for Medicaid Services

Cabinet for Health and Family Services Pharmacy Policy Branch
Visit Website
Member Services
1-800-635-2570
(M-F, 8:00 AM – 5:00 PM ET)

 

Medicaid Fee-for-Service (FFS) Support (Magellan)

Pharmacy Support Center
1-800-432-7005
(24 hours per day / 7 days per week)
 
Clinical Support Center
1-800-477-3071
(24 hours per day / 7 days per week)

Diabetic Supply Questions

Technical Call Center
(800) 210-7628 
(24 hours per day / 7 days per week)
 
Prior Authorizations
(844) 336-2676 
(8:00 AM - 7:00 PM EST / 7 days per week)
 
Prior Authorization Fax Line
(858) 357-2612

Provider Financial Inquiries

Pharmacy Payment Inquiries
Pharmacyoperationssups@medimpact.com

DME (Durable Medical Equipment) Questions

DME Prior Authorization
(800) 292-2392 (select option #7)
DME Claim Payment
(800) 807-1232

Please note that these lines are not operated by MedImpact.

Provider Enrollment

Provider Services
(877) 838-5085
(M-F, 10:00 AM – 4:30 PM ET)

Member Services

Member Services
1-800-635-2570
(M-F, 8:00 AM – 5:00 PM ET)

Medicare Part D Support

For Members
(800) MEDICARE / 800-633-4227
(24hrs/day, 7 days/week)
For Pharmacy Professionals and Providers
(866) 835-7595
(M-F, 8am to 8pm)
Official U.S. Government Site for People with Medicare
Visit Website